Returns & Exchanges

At Myra Gems, we want you to be completely enchanted by your jewelry. If you are not satisfied with your purchase, we offer a seamless return and exchange process within 30 days of delivery.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Secure Packaging

Place the gemstone jewelry in its original velvet box and protective packaging to ensure it arrives back to us in pristine condition.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to your package before dropping it off at any authorized carrier location.

4

Inspection and Refund

Once our gemologists verify the condition of the return, your refund or exchange will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing