Frequently Asked Questions

Everything you need to know about your Myra Gems journey.

Are the gemstones used in Myra Gems jewelry authentic?

Yes, all our jewelry features 100% natural, ethically sourced gemstones. Each piece comes with a certificate of authenticity to ensure you are receiving genuine, high-quality stones.

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your gems sooner.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.

How should I care for my gemstone jewelry?

To maintain the brilliance of your gems, we recommend cleaning them with a soft cloth and mild soapy water. Avoid harsh chemicals, ultrasonic cleaners, and extreme temperature changes.

Do you offer international shipping?

Yes, Myra Gems ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10 to 21 business days.

Can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.